Freshservice to UserVoice
migration service
Effortless , no special knowledge or coding required. A complete Freshservice to UserVoice data migration instrument.
Freshservice to UserVoice
Your best tool for Freshservice to UserVoice data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply decide on customer info you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and observe the miracle happening.Record completion
Migrate your help desk records in full to make certain that no ticket is missing vital customer service details.Automated migration
Scared that you’ll need special skills to migrate your info? Worry not as we ensured that our tool user friendly as possible.
Attach the help desks, pick data, click ok, and you’re done!
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our team members have see your passwords or records.
You can be certain with HDM no hacker attacks will take place.
You control the process
Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.
Our tech engineers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer priority
As a migration service provider, we work to propose the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshservice to UserVoice
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in UserVoice.Next
Maintained link between object and people
When migrating your data from Freshservice to UserVoice we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to UserVoice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to UserVoice work
-
Prepare
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Freshservice to UserVoice.
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Connect Freshservice
Fill in the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link UserVoice
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to UserVoice all data
When everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Freshservice to UserVoice.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your UserVoice import
Our staff would be more than happy to run a personalized migration in case you have particular demands.
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