Freshservice to Track-It!
migration service
Smooth , no special expertise or programming required. A complete Freshservice to Track-It! data migration tool.
Freshservice to Track-It!
Your best tool for Freshservice to Track-It! data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just choose customer info you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and observe the wonders happening.Record completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer support details.Simple and easy procedure
You don’t have to bother about coding or continuously control each piece of info transferred.
Just link your source and target, tick what you want to take to a new database and let the Migration Wizard deal with the remainder.
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees can see your credentials or records.
You may be certain with HDM no data breaches will take place.
You control the process
Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we aim to deliver the most effective migration tool. Yet, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Freshservice to Track-It!
Strong safety of your records
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Track-It!.Next
Sustained association between object and people
When migrating your data from Freshservice to Track-It! we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Track-It! work
-
Prepare
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Freshservice to Track-It!.
-
Connect Freshservice
Complete the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
-
Link Track-It!
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
-
Select objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
-
Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Track-It! all data
When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Freshservice to Track-It!.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Track-It! import
Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
5 Types of Help Desk Software and Their Use
The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…
Data Migration 101
Leverage the Benefits & Save Money on a Help Desk System
If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…