Freshservice to Thulium
migration service
Smooth , no special expertise or coding required. A complete Freshservice to Thulium data migration software.
Freshservice to Thulium
Your best tool for Freshservice to Thulium data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost vital customer support details.Automated migration
Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Attach the platforms, choose data, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you expected.
Security is paramount
You data is everything which is why we designed a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You’re in charge
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to select the data arrangement, when it starts, and how.
Our tech engineers took user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service first
Except providing great customer support services, we always want to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to switch from Freshservice to Thulium
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Thulium.Next
Maintained relation between object and people
When migrating your data from Freshservice to Thulium we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to Thulium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Thulium work
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Prepare
Sign-up and go to our migration service.
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Connect Freshservice
Opt and link your Freshservice support desk with HDM.
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Link Thulium
Give the right to access your Thulium account.
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Explain your business needs
Let us understand precisely what aspects of your migration you wish to fine-tune
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Have your needs estimated
We'll investigate your application and send you with a the overall cost and a scope of work.
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Migrate from Freshservice to Thulium all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Thulium import
Our staff would be more than happy to run a customized migration if you have particular requirements.
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