Freshservice to Tender Support
migration service

Effortless , no special know how or programming required. A complete Freshservice to Tender Support data migration instrument.

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Your best tool for Freshservice to Tender Support data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer support information.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as possible.

Connect the platforms, pick records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is everything which is why we developed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You’re in charge

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and how.

Our developers took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Good service first

Apart from producing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Freshservice to Tender Support

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Tender Support.

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Maintained connectivity between object and people

When migrating your data from Freshservice to Tender Support we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Tender Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Tender Support work

  • Prepare

    Sign-up and go to our migration wizard.

  • Opt and link your Freshservice service desk with HDM.

  • Give the right to access your Tender Support account.

  • Express your requirements

    Let us know what aspects of your migration you would like to fine-tune

  • Have your requirements estimated

    We'll investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Freshservice to Tender Support all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Tender Support import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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