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Freshservice to Talkus
migration service

Effortless , no special expertise or programming required. A complete Freshservice to Talkus data migration tool.

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Your best tool for Freshservice to Talkus data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose customer info you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and observe the magic happening.
Record completion
Migrate your help desk data in full to make certain that no ticket has lost vital customer service information.
Effortless process

No need to worry about scripting or continuously watch each piece of info moved.

Just link both platforms, pick what you want to migrate and allow the system deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we created a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You’re in charge

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer service, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Freshservice to Talkus

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in Talkus.

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Maintained relation between object and people

When migrating your data from Freshservice to Talkus we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Talkus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Talkus work

  • Prepare

    Sign up and go to our migration software.

  • Connect Freshservice

    Choose and connect your Freshservice service desk with HDM.

  • Give the right to access your Talkus account.

  • Explain your needs

    Let us know what elements of your migration you would like to adjust

  • Have your preferences estimated

    We will research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Freshservice to Talkus everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Talkus import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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