Freshservice to SysAid
migration service
Smooth , no special expertise or coding required. A complete Freshservice to SysAid data migration tool.
Freshservice to SysAid
Your best tool for Freshservice to SysAid data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on what data you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and enjoy the miracle happening.Record completion
Move your help desk records in full to make sure that no ticket is missing critical customer support information.Automated migration
Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.
Attach the platforms, choose data, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you left it.
Security is paramount
You data is key which is why we designed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You’re in charge
Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press it will be possible to select the data arrangement, when it goes, and in what order.
Our software took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except providing great customer support services, we always want to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to switch from Freshservice to SysAid
Strong privacy of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in SysAid.Next
Retained link between object and people
When migrating your data from Freshservice to SysAid we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to SysAid work
-
Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Freshservice to SysAid.
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Link Freshservice
Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Connect SysAid
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SysAid everything
When everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from Freshservice to SysAid.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your SysAid import
Our staff would be more than happy to run a custom migration in case you have special demands.
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