Freshservice to SupportBee
migration service
Effortless , no special expertise or coding required. A complete Freshservice to SupportBee data migration instrument.
Freshservice to SupportBee
Your best tool for Freshservice to SupportBee data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just pick what data you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and enjoy the magic happening.Record completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer support details.Simple and easy procedure
No need to worry about coding or continuously control each record moved.
Just attach both platforms, tick what you want to migrate and let the system deal with the remainder.
Preserved data links
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
You data is everything which is why we designed a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of providing great customer support services, we always want to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from Freshservice to SupportBee
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in SupportBee.Next
Maintained connection between object and people
When migrating your data from Freshservice to SupportBee we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to SupportBee work
-
Prepare
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Freshservice to SupportBee.
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Connect Freshservice
Fill out the form with required credentials to allow our data migration tool to fetch records from your current help desk.
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Link SupportBee
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee all data
When everything's tested, choose a quiet time with the minimal load on the support team and begin migrating from Freshservice to SupportBee.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your SupportBee import
Our staff would be more than happy to run a custom migration in case you have specific requirements.
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