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Freshservice to SteadyPoint Office 365 Help desk
migration service

Smooth , no special skill set or coding required. A complete Freshservice to SteadyPoint Office 365 Help desk data migration instrument.

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Your best tool for Freshservice to SteadyPoint Office 365 Help desk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose what data you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing essential customer service details.
Effortless process

No need to worry about coding or constantly watch each piece of info transferred.

Just attach both platforms, choose what you want to migrate and allow the system deal with the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you expected.

Security is priority

You data is everything which is why we created a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in charge

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Freshservice to SteadyPoint Office 365 Help desk

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in SteadyPoint Office 365 Help desk.

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Maintained association between object and people

When migrating your data from Freshservice to SteadyPoint Office 365 Help desk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign-up and go to our migration service.

  • Opt and connect your Freshservice support desk with HDM.

  • Grant access to your SteadyPoint Office 365 Help desk account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you would like to modify

  • Have your preferences estimated

    We will analyze your case and send you with a total price and a scope of work.

  • Migrate from Freshservice to SteadyPoint Office 365 Help desk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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