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Freshservice to Spiceworks
migration service

Trouble-free , no special skill set or coding required. A complete Freshservice to Spiceworks data migration tool.

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The best Freshservice to Spiceworks tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost critical customer service details.
Automated tool

Afraid that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface user friendly as possible.

Connect the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your credentials or other information.

You can be sure that with HDM no data breaches will take place.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select what goes where, when it starts, and in what order.

Our developers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to deliver the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Freshservice to Spiceworks

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Spiceworks.

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Sustained connectivity between object and people

When migrating your records from Freshservice to Spiceworks we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshservice to Spiceworks work

  • Get ready

    Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Freshservice to Spiceworks.

  • Connect Freshservice

    Fill in the form with requested credentials to allow our data migration tool to access data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Spiceworks all data

    When everything's tested out, choose a quiet time with the least load on the support department and start migrating from Freshservice to Spiceworks.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Spiceworks import

Our team would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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