Freshservice to Solvemate
migration service
Trouble-free , no special skill set or programming required. A complete Freshservice to Solvemate data migration tool.
Freshservice to Solvemate
The best Freshservice to Solvemate tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply pick what data you need to transfer and start the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the target solution and enjoy the wonders happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost essential customer service details.Automated tool
Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool user friendly as possible.
Connect the platforms, pick data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
You data is key which is why we designed a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You’re in control
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Apart from providing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to migrate data from Freshservice to Solvemate
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Solvemate.Next
Retained connection between object and people
When migrating your records from Freshservice to Solvemate we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to Solvemate work
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Get ready
Sign up and go to our migration software.
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Connect Freshservice
Choose and connect your Freshservice support desk with HDM.
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Connect Solvemate
Grant access to your Solvemate account.
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Express your requirements
Let us know exactly what elements of your migration you want to fine-tune
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Get your needs estimated
We'll analyze your case and get back to you with a the overall cost and a scope of work.
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Migrate from Freshservice to Solvemate all data
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Solvemate import
Our team would be more than happy to perform a customized migration if you have specific requirements.
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