Freshservice to SmarterTrack
migration service
Smooth , no special know how or coding required. A complete Freshservice to SmarterTrack data migration software.
Freshservice to SmarterTrack
Your best tool for Freshservice to SmarterTrack data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Just pick what data you need to transfer and set off with the transition right away.Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and enjoy the wonders happening.Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.Automated migration
Worried that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface user friendly as possible.
Attach the help desks, select data, click ok, and the migration is ready!
Data maintenance
Your information migrates complete and we mean it.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our team members have see your credentials or other information.
You can be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we strive to propose the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Freshservice to SmarterTrack
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in SmarterTrack.Next
Maintained relation between object and people
When migrating your data from Freshservice to SmarterTrack we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to SmarterTrack work
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Prepare
Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Freshservice to SmarterTrack.
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Connect Freshservice
Complete the form with necessary credentials to permit our data migration tool to access information from your current help desk.
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Link SmarterTrack
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SmarterTrack all data
Once everything's tested out, find a quiet time with the least load on the support department and begin migrating from Freshservice to SmarterTrack.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your SmarterTrack import
Our staff would be more than happy to perform a custom migration if you have particular requirements.
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