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Freshservice to Sightcall
migration service

Effortless , no special know how or programming required. A complete Freshservice to Sightcall data migration software.

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Your best tool for Freshservice to Sightcall data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick what data you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and enjoy the wonders happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket is missing vital customer support information.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just link both platforms, tick what you want to take to a new database and let the tool deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is paramount

Information is everything which is why we developed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You’re in charge

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Freshservice to Sightcall

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in Sightcall.

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Retained connectivity between object and people

When migrating your data from Freshservice to Sightcall we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Sightcall work

  • Prepare

    Sign-up and go to our migration software.

  • Choose and link your Freshservice service desk with HDM.

  • Grant the right to access your Sightcall account.

  • Detail your requirements

    Let us understand precisely what components of your migration you wish to adjust

  • Have your requirements estimated

    We shall research your case and send you with a total price and a scope of tasks.

  • Migrate from Freshservice to Sightcall everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Sightcall import

Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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