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Freshservice to ServicePRO
migration service

Smooth , no special knowledge or programming required. A complete Freshservice to ServicePRO data migration instrument.

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Your best tool for Freshservice to ServicePRO data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just decide on customer info you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and observe the wonders happening.
Record completion
Transfer your help desk records in full to ensure that no ticket is missing essential customer service details.
Automated migration

Scared that you’ll have to use special skills to move your info? Worry not as we made sure that our tool accessible as possible.

Link the help desks, choose records, click ok, and the migration is ready!

Data dependency

Your customer info comes complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members have see your credentials or records.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of clicks it will be possible to pick what goes where, when it goes, and how.

Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we work to offer the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Freshservice to ServicePRO

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in ServicePRO.

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Sustained connection between object and people

When migrating your data from Freshservice to ServicePRO we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshservice to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to ServicePRO work

  • Prepare

    Register and go to our migration wizard.

  • Pick and connect your Freshservice support desk with HDM.

  • Connect ServicePRO

    Grant the right to access your ServicePRO account.

  • Express your needs

    Let us know exactly what elements of your migration you need to modify

  • Get your preferences estimated

    We shall analyze your case and get back to you with a total price and a scope of work.

  • Migrate from Freshservice to ServicePRO all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your ServicePRO import

Our staff would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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