Freshservice to ServiceNow
migration service
Smooth , no special skill set or coding required. A complete Freshservice to ServiceNow data migration instrument.
Freshservice to ServiceNow
Your best tool for Freshservice to ServiceNow data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just pick the records you need to move and start the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and see the magic happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing essential customer support information.Automated migration
Afraid that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.
Attach the help desks, select data, click ok, and the migration is ready!
Data maintenance
Your information comes complete , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members can access to your passwords or records.
You may be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to choose the data arrangement, when it goes, and how.
Our developers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Freshservice to ServiceNow
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in ServiceNow.Next
Retained association between object and people
When migrating your data from Freshservice to ServiceNow we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to ServiceNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to ServiceNow work
-
Prepare
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Freshservice to ServiceNow.
-
Link Freshservice
Fill out the form with requested credentials to allow our data migration tool to access information from your current help desk.
-
Link ServiceNow
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
-
Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
-
Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to ServiceNow everything
Once everything's tested out, find a quiet time with the minimal load on the support department and begin migrating from Freshservice to ServiceNow.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your ServiceNow import
Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
CRM or Help Desk — What’s the Difference Anyway?
The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…
Data Migration 101
3 Strategies to Follow When Switching Help Desks
The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…