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Freshservice to ServiceDock
migration service

Extremely easy , no special skill set or programming required. A complete Freshservice to ServiceDock data migration software.

More details

The best Freshservice to ServiceDock tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick what data you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and enjoy the magic happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket is missing critical customer service details.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Connect the help desks, select data, click ok, and you’re done!

Data maintenance

Your customer data comes unite and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our employees have see your credentials or other information.

You can rest assured that with HDM no hacker attacks will take place.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to deliver the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Freshservice to ServiceDock

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in ServiceDock.

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Retained connectivity between object and people

When migrating your records from Freshservice to ServiceDock we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to ServiceDock

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshservice to ServiceDock work

  • Get ready

    Register and go to our migration software.

  • Opt and connect your Freshservice support desk with HDM.

  • Connect ServiceDock

    Give access to your ServiceDock account.

  • Describe your requirements

    Let us understand precisely what components of your migration you want to adjust

  • Have your preferences estimated

    We will research your application and send you with a total price and a scope of work.

  • Migrate from Freshservice to ServiceDock everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your ServiceDock import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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