Freshservice to SolarWinds Service Desk (Samanage)
migration service
Extremely easy , no special skill set or coding required. A complete Freshservice to SolarWinds Service Desk (Samanage) data migration instrument.
Extremely easy , no special skill set or coding required. A complete Freshservice to SolarWinds Service Desk (Samanage) data migration instrument.
Worried that you’ll need special skills to move your info? Don’t be as we ensured that our tool accessible as it can possibly be.
Connect the help desks, select data, click ok, and you’re done!
Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Information is everything which is why we developed a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Outside of providing great customer service, we always want to develop our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Freshservice to SolarWinds Service Desk (Samanage).
Fill in the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Once everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from Freshservice to SolarWinds Service Desk (Samanage).
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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