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Freshservice to RSTickets!Pro
migration service

Trouble-free , no special expertise or coding required. A complete Freshservice to RSTickets!Pro data migration tool.

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The best Freshservice to RSTickets!Pro tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on what data you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and enjoy the wonders happening.
Data completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer service details.
Easy process

You don’t have to bother about coding or continuously watch each record transferred.

Just link your source and target, pick what you need to migrate and allow the system do the remainder.

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your credentials or records.

You may be sure that with HDM no hacker attacks will take place.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might actually need.

Simple & effective

In just a few clicks it will be possible to select what goes where, when it goes, and how.

Our developers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we aim to offer the best possible migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Freshservice to RSTickets!Pro

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in RSTickets!Pro.

Next

When migrating your records from Freshservice to RSTickets!Pro we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshservice to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshservice to RSTickets!Pro work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Freshservice

    Pick and connect your Freshservice support desk with HDM.

  • Connect RSTickets!Pro

    Grant the right to access your RSTickets!Pro account.

  • Express your requirements

    Let us know what components of your migration you would like to tweak

  • Have your needs estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from Freshservice to RSTickets!Pro everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your RSTickets!Pro import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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