Freshservice to Remedy IT Service Management
migration service
Trouble-free , no special expertise or coding required. A complete Freshservice to Remedy IT Service Management data migration instrument.
Freshservice to Remedy IT Service Management
The best Freshservice to Remedy IT Service Management tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Just choose customer info you need to migrate and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and observe the miracle happening.Data completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer service information.Automated tool
Worried that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface accessible as possible.
Link the platforms, pick data, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
You data is key which is why we created a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.
Simple & effective
In just a few clicks it is possible to pick the data arrangement, when it starts, and how.
Our developers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer support services, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Freshservice to Remedy IT Service Management
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Remedy IT Service Management.Next
Maintained connectivity between object and people
When migrating your records from Freshservice to Remedy IT Service Management we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Remedy IT Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to Remedy IT Service Management work
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Get ready
Sign-up and go to our migration tool.
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Connect Freshservice
Pick and connect your Freshservice service desk with HDM.
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Link Remedy IT Service Management
Give the right to access your Remedy IT Service Management account.
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Express your needs
Let us know exactly what aspects of your migration you want to modify
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Get your preferences estimated
We'll analyze your application and send you with a the overall cost and a scope of work.
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Migrate from Freshservice to Remedy IT Service Management everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Remedy IT Service Management import
Our team would be more than happy to run a customized migration if you have specific needs.
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