Freshservice to Re:Desk
migration service
Extremely easy , no special know how or programming required. A complete Freshservice to Re:Desk data migration instrument.
Freshservice to Re:Desk
The best Freshservice to Re:Desk tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Just choose what data you need to move and start the transition immediately.Easy transition process
No specific expertise required. Just pick what data will go to the new system and enjoy the magic happening.Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer service information.Automated tool
Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool user friendly as it can possibly be.
Attach the help desks, pick records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
Information is everything which is why we developed a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from producing great customer service, we always strive to improve our customer service.
As a team, we want you to experience best possible service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Freshservice to Re:Desk
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in Re:Desk.Next
Sustained relation between object and people
When migrating your records from Freshservice to Re:Desk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to Re:Desk work
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Get ready
Sign up and go to our migration software.
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Link Freshservice
Pick and connect your Freshservice service desk with HDM.
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Connect Re:Desk
Grant access to your Re:Desk account.
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Describe your business needs
Let us understand precisely what elements of your migration you would like to tweak
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Have your requirements estimated
We shall research your case and send you with a cost and a scope of tasks.
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Migrate from Freshservice to Re:Desk everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Re:Desk import
Our team would be more than happy to perform a personalized migration in case you have particular needs.
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