Freshservice to Reamaze
migration serviceHelp Desk Migration partner of Reamaze

Trouble-free , no special skill set or coding required. A complete Freshservice to Reamaze data migration software.

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The best Freshservice to Reamaze tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and observe the magic happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost critical customer service details.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface accessible as it can possibly be.

Attach the help desks, choose records, click ok, and you’re done!

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your passwords or other information.

You may be sure that with HDM no data breaches will take place.

Data mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we strive to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Freshservice to Reamaze

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Reamaze.

Next

When migrating your records from Freshservice to Reamaze we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshservice to Reamaze work

  • Get ready

    Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Freshservice to Reamaze.

  • Connect Freshservice

    Fill out the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Reamaze everything

    Once everything's tested, find a quiet time with the minimal load on the support team and start migrating from Freshservice to Reamaze.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Reamaze import

Our team would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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