96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshservice to Reamaze
migration serviceHelp Desk Migration partner of Reamaze

Trouble-free , no special skill set or coding required. A complete Freshservice to Reamaze data migration software.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to migrate data from Freshservice to Reamaze

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Reamaze.

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When migrating your records from Freshservice to Reamaze we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Freshservice to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Freshservice to Reamaze work

  • Get ready

    Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Freshservice to Reamaze.

  • Connect Freshservice

    Fill out the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Reamaze everything

    Once everything's tested, find a quiet time with the minimal load on the support team and start migrating from Freshservice to Reamaze.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Reamaze import

Our team would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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Help Desk Migration service


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