Freshservice to ReadyDesk
migration service

Trouble-free, no special skill set or programming required. A complete Freshservice to ReadyDesk data migration instrument.

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The best Freshservice to ReadyDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and start the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the target platform and observe the miracle happening.
Data structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing vital customer service information.
Easy procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, choose what you need to take to a new database and let the system deal with the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

You data is everything which is why we designed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and how.

Our software took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Freshservice to ReadyDesk

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus helping you to be sure that the data end up in the right places in ReadyDesk.

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When migrating your records from Freshservice to ReadyDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshservice to ReadyDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Opt and connect your Freshservice service desk with HDM.

  • Grant the right to access your ReadyDesk account.

  • Detail your requirements

    Let us know what parts of your migration you wish to modify

  • Have your needs estimated

    We will analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Freshservice to ReadyDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ReadyDesk import

Our team would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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