96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshservice to Qelp
migration service

Effortless , no special skill set or coding required. A complete Freshservice to Qelp data migration instrument.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to migrate data from Freshservice to Qelp

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Qelp.

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Maintained connectivity between object and people

When migrating your data from Freshservice to Qelp we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Freshservice to Qelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Freshservice to Qelp work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and link your Freshservice service desk with HDM.

  • Grant the right to access your Qelp account.

  • Outline your requirements

    Let us understand precisely what components of your migration you want to fine-tune

  • Have your requirements estimated

    We'll research your case and send you with a total price and a scope of work.

  • Migrate from Freshservice to Qelp all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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We'll get back to you as soon as we have the estimate ready.

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Talk to an Expert

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Qelp import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Mehr Erfahrungsberichte anzeigen
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    Migrieren Sie die Daten allein

    Überzeugen Sie sich selbst, dass umziehen von einem Helpdesk zum anderen einfach ist, auch wenn Sie nicht computerversiert sind.
    Kostenlose Migration ausprobieren

    Lassen Sie einen Profi Ihren Zendesk-Import erledigen

    Unser Personal würde sich sehr freuen, eine Änderung der Migration durchzuführen, falls Sie spezifisch Bedürfnisse haben.
    Schätzen Sie den Preis
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Voir plus de témoignages
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    Migrer les données automatiquement

    Constatez par vous-même que le passage d'un service d'assistance à un autre est facile, même si vous n'êtes pas très calé en informatique.
    Démarrer la migration automatisée

    Laissez un spécialiste exécuter votre importation Zendesk

    Notre personnel se fera un plaisir d’ exécuter une migration individualisée si vous avez des attentes particulières.
    Obtenir une estimation de prix
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Ver más testimonios
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    Migra los datos por tu cuenta

    Ve por ti mismo que mover desde una mesa de ayuda a otra es fácil incluso si no tienes conocimientos de informática.
    Comienza una migración automatizada

    Deja que un profesional lleve a cabo la importación de tu Zendesk

    Nuestro personal estará encantado de realizar una migración personalizada en caso de que tengas demandas puntuales
    Obtén una estimación del precio
    Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
    Gauthier Escorbiac Supervisor of Customer Service at Thule Group
  • The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
    Roller Luke Director of Operation at The Core Technology Group
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
    Jason Morehouse CEO, Co-founder at CHECKFRONT
    4. Ver os mais depoimentos
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    Migre os dados por si mesmo

    Veja você mesmo que mover de um help desk para outro é fácil mesmo que você não seja muito experiente em computadores.
    Inicie uma migração automatizada

    Deixe que um profissional realize sua importação do Zendesk

    Nossa equipe ficaria mais do que feliz em realizar uma migração customizada caso você tenha uma demanda especial.
    Obter uma estimativa de preço

    © 2020
    Help Desk Migration service


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