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Freshservice to Qelp
migration service

Effortless , no special skill set or coding required. A complete Freshservice to Qelp data migration instrument.

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Your best tool for Freshservice to Qelp data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick what data you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target solution and enjoy the magic happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing vital customer support information.
Automated migration

Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the platforms, select data, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

You data is everything which is why we developed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You’re in charge

Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to select the data arrangement, when it goes, and how.

Our developers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Freshservice to Qelp

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Qelp.

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Maintained connectivity between object and people

When migrating your data from Freshservice to Qelp we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Qelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Qelp work

  • Prepare

    Sign up and go to our migration tool.

  • Choose and link your Freshservice service desk with HDM.

  • Grant the right to access your Qelp account.

  • Outline your requirements

    Let us understand precisely what components of your migration you want to fine-tune

  • Have your requirements estimated

    We'll research your case and send you with a total price and a scope of work.

  • Migrate from Freshservice to Qelp all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Qelp import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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