Freshservice to Planio
migration service
Trouble-free , no special skill set or programming required. A complete Freshservice to Planio data migration software.
Freshservice to Planio
The best Freshservice to Planio tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just decide on customer info you need to move and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just choose what data will go to the new platform and observe the magic happening.Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost vital customer support details.Simple and easy process
You don’t have to bother about scripting or constantly watch each record moved.
Just link both platforms, pick what you need to migrate and allow the tool deal with the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
Information is key which is why we designed a method that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Efficient out-of-the-box solution
In only a few clicks it will be possible to pick the data arrangement, when it starts, and in what order.
Our tech engineers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Apart from producing great customer service, we always want to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Freshservice to Planio
Strong safety of your records
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Planio.Next
Sustained link between object and people
When migrating your records from Freshservice to Planio we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to Planio work
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Get ready
Sign-up and go to our migration wizard.
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Connect Freshservice
Pick and link your Freshservice support desk with HDM.
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Link Planio
Give access to your Planio account.
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Clarify your requirements
Let us understand precisely what aspects of your migration you would like to adjust
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Get your needs estimated
We will research your case and send you with a cost and a scope of tasks.
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Migrate from Freshservice to Planio everything
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Planio import
Our team would be more than happy to perform a personalized migration if you have particular demands.
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