Freshservice to Oracle Service Cloud
migration service
Effortless , no special knowledge or coding required. A complete Freshservice to Oracle Service Cloud data migration instrument.
Freshservice to Oracle Service Cloud
Your best tool for Freshservice to Oracle Service Cloud data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to move and set off with the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and observe the magic happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer support details.Automated migration
Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface user friendly as possible.
Connect the platforms, select data, click ok, and you’re done!
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees can see your passwords or other information.
You can be sure that with HDM no hacker attacks are possible.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we work to deliver the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshservice to Oracle Service Cloud
Strong security of your records
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Oracle Service Cloud.Next
Maintained association between object and people
When migrating your data from Freshservice to Oracle Service Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Oracle Service Cloud work
-
Prepare
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Freshservice to Oracle Service Cloud.
-
Connect Freshservice
Fill out the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.
-
Connect Oracle Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
-
Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to Oracle Service Cloud everything
When everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Freshservice to Oracle Service Cloud.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Oracle Service Cloud import
Our staff would be more than happy to run a customized migration if you have special demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…