96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Freshservice to Oracle Service Cloud
migration service

Effortless , no special knowledge or coding required. A complete Freshservice to Oracle Service Cloud data migration instrument.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Freshservice to Oracle Service Cloud

Strong security of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Oracle Service Cloud.

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Maintained association between object and people

When migrating your data from Freshservice to Oracle Service Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Freshservice to Oracle Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Freshservice to Oracle Service Cloud work

  • Prepare

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Freshservice to Oracle Service Cloud.

  • Connect Freshservice

    Fill out the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect Oracle Service Cloud

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Oracle Service Cloud everything

    When everything's tested, find a quiet time with the minimal load on the support department and begin migrating from Freshservice to Oracle Service Cloud.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Oracle Service Cloud import

Our staff would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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Help Desk Migration service


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