Freshservice to ngDesk
migration service
Trouble-free , no special expertise or coding required. A complete Freshservice to ngDesk data migration instrument.
Freshservice to ngDesk
The best Freshservice to ngDesk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick customer info you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and observe the miracle happening.Data completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer support details.Simple and easy process
No need to worry about coding or constantly watch each piece of info moved.
Just attach both platforms, choose what you need to take to a new database and allow the tool do the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you expected.
Security is paramount
You data is key which is why we designed a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
You’re in control
Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to pick what goes where, when it starts, and in what order.
Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except providing great customer support services, we always want to improve our customer service.
As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from Freshservice to ngDesk
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in ngDesk.Next
Maintained link between object and people
When migrating your records from Freshservice to ngDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to ngDesk work
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Get ready
Register and go to our migration tool.
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Connect Freshservice
Opt and link your Freshservice support desk with HDM.
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Connect ngDesk
Give access to your ngDesk account.
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Describe your business needs
Let us understand precisely what aspects of your migration you want to modify
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Get your needs estimated
We shall research your case and send you with a the overall cost and a scope of tasks.
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Migrate from Freshservice to ngDesk all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your ngDesk import
Our team would be more than happy to run a custom migration if you have particular requirements.
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