Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Freshservice to NetKeeper
migration service

Trouble-free , no special knowledge or coding required. A complete Freshservice to NetKeeper data migration software.

More details

The best Freshservice to NetKeeper tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply pick what data you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.
Data completion
Move your help desk info in full to make certain that no ticket is missing critical customer support details.
Automated tool

Worried that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface simple to use as it can possibly be.

Attach the help desks, select data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is paramount

Information is everything which is why we created a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from Freshservice to NetKeeper

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in NetKeeper.

Next

Retained connectivity between object and people

When migrating your records from Freshservice to NetKeeper we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Freshservice to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshservice to NetKeeper work

  • Get ready

    Sign-up and go to our migration tool.

  • Opt and link your Freshservice support desk with HDM.

  • Give the right to access your NetKeeper account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you want to adjust

  • Have your preferences estimated

    We will analyze your application and get back to you with a cost and a scope of work.

  • Migrate from Freshservice to NetKeeper everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your NetKeeper import

Our team would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

Book a Call
cancel
%s
— %s