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Freshservice to NABD
migration service

Extremely easy , no special expertise or coding required. A complete Freshservice to NABD data migration instrument.

More details

The best Freshservice to NABD tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on what data you need to move and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and enjoy the magic happening.
Data completion
Transfer your help desk data in full to make sure that no ticket has lost critical customer service information.
Automated tool

Afraid that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface simple to use as possible.

Attach the platforms, select records, click ok, and the migration is ready!

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.

You may rest assured that with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a few clicks it will be possible to select the data arrangement, when it starts, and how.

Our software considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we work to deliver the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Freshservice to NABD

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in NABD.

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Sustained connectivity between object and people

When migrating your records from Freshservice to NABD we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshservice to NABD

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshservice to NABD work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Freshservice

    Pick and connect your Freshservice service desk with HDM.

  • Give the right to access your NABD account.

  • Detail your business needs

    Let us understand precisely what components of your migration you would like to modify

  • Get your needs estimated

    We will research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Freshservice to NABD everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your NABD import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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