Freshservice to Manage Engine
migration service
Trouble-free , no special knowledge or programming required. A complete Freshservice to Manage Engine data migration instrument.
Freshservice to Manage Engine
The best Freshservice to Manage Engine tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply decide on what data you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and enjoy the wonders happening.Data completion
Migrate your help desk info in full to ensure that no ticket is missing essential customer service information.Simple and easy procedure
You don’t have to bother about coding or constantly control each piece of info moved.
Just link your source and target, choose what you want to migrate and allow the tool do the remainder.
Data dependency
Your customer data comes unite and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our staff members have access to your credentials or records.
You can be sure that with HDM no data breaches are possible.
You’re in control
Manage your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we work to offer the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Freshservice to Manage Engine
Strong security of your records
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Manage Engine.Next
Maintained connection between object and people
When migrating your records from Freshservice to Manage Engine we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to Manage Engine work
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Get ready
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Freshservice to Manage Engine.
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Link Freshservice
Complete the form with requested credentials to allow our data migration tool to access data from your current help desk.
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Connect Manage Engine
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Manage Engine everything
When everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from Freshservice to Manage Engine.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Manage Engine import
Our team would be more than happy to run a customized migration in case you have specific demands.
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