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Freshservice to Lansweeper
migration service

Effortless , no special skill set or programming required. A complete Freshservice to Lansweeper data migration software.

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Your best tool for Freshservice to Lansweeper data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick customer info you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface accessible as it can possibly be.

Attach the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we designed a method that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer service, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Freshservice to Lansweeper

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Lansweeper.

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When migrating your data from Freshservice to Lansweeper we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Lansweeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Lansweeper work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Freshservice to Lansweeper.

  • Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Lansweeper everything

    When everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Freshservice to Lansweeper.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Lansweeper import

Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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