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Freshservice to KronoDesk
migration service

Effortless , no special knowledge or programming required. A complete Freshservice to KronoDesk data migration instrument.

More details

Your best tool for Freshservice to KronoDesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply decide on the records you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and see the magic happening.
Record completion
Migrate your help desk data in full to make certain that no ticket has lost critical customer support details.
Effortless procedure

No need to worry about scripting or continuously watch each record transferred.

Just link your source and target, pick what you need to migrate and allow the Migration Wizard do the remainder.

Data dependency

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your passwords or records.

You may rest assured that with HDM no data breaches are possible.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Simple & effective

In only a few buttons to press it will be possible to choose the data arrangement, when it goes, and how.

Our software took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service supplier, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Freshservice to KronoDesk

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in KronoDesk.

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Maintained association between object and people

When migrating your data from Freshservice to KronoDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to KronoDesk work

  • Prepare

    Sign up and go to our migration software.

  • Connect Freshservice

    Opt and link your Freshservice support desk with HDM.

  • Grant the right to access your KronoDesk account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you want to tweak

  • Have your needs estimated

    We will investigate your application and send you with a price range and a scope of work.

  • Migrate from Freshservice to KronoDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your KronoDesk import

Our staff would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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