Freshservice to Kissflow
migration service

Effortless , no special expertise or programming required. A complete Freshservice to Kissflow data migration tool.

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Your best tool for Freshservice to Kissflow data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose what data you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and enjoy the magic happening.
Record completion
Migrate your help desk info in full to ensure that no ticket is missing essential customer support details.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Attach the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.

Security is priority

Information is everything which is why we created a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to select what goes where, when it goes, and in what order.

Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Except producing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from Freshservice to Kissflow

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in Kissflow.

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When migrating your data from Freshservice to Kissflow we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Kissflow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Kissflow work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and link your Freshservice support desk with HDM.

  • Connect Kissflow

    Grant access to your Kissflow account.

  • Describe your business needs

    Let us understand precisely what parts of your migration you need to tweak

  • Have your preferences estimated

    We will analyze your application and send you with a total price and a scope of work.

  • Migrate from Freshservice to Kissflow all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Kissflow import

Our staff would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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