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Freshservice to Keeping.com
migration service

Smooth , no special skill set or programming required. A complete Freshservice to Keeping.com data migration tool.

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Your best tool for Freshservice to Keeping.com data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the new system and see the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer service details.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface accessible as it can possibly be.

Attach the platforms, pick data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

You data is everything which is why we designed a tool that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Freshservice to Keeping.com

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Keeping.com.

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Sustained connection between object and people

When migrating your data from Freshservice to Keeping.com we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Keeping.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Keeping.com work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Freshservice

    Select and connect your Freshservice support desk with HDM.

  • Give the right to access your Keeping.com account.

  • Explain your business needs

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Have your needs estimated

    We shall analyze your case and send you with a price range and a scope of work.

  • Migrate from Freshservice to Keeping.com all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Keeping.com import

Our staff would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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