Freshservice to Kayako Classic
migration service
Effortless , no special expertise or coding required. A complete Freshservice to Kayako Classic data migration software.
Freshservice to Kayako Classic
Your best tool for Freshservice to Kayako Classic data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just decide on the records you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and see the miracle happening.Record completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer service details.Easy process
You don’t have to bother about coding or continuously control each piece of info moved.
Just link your source and target, choose what you need to take to a new database and allow the system do the rest for you.
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our team members have see your credentials or records.
You can be sure that with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In just a couple of clicks it will be possible to choose what goes where, when it goes, and in what order.
Our developers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to propose the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Freshservice to Kayako Classic
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in Kayako Classic.Next
Maintained connectivity between object and people
When migrating your data from Freshservice to Kayako Classic we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Kayako Classic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Kayako Classic work
-
Prepare
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Freshservice to Kayako Classic.
-
Connect Freshservice
Fill in the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
-
Connect Kayako Classic
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
-
Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
-
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to Kayako Classic everything
Once everything's validated, determine a quiet time with the least load on the support team and start migrating from Freshservice to Kayako Classic.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Kayako Classic import
Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…
Data Migration 101
Help Desk Migration: Perks and Challenges of Manual and Automated Ways
Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…