Freshservice to Kapdesk
migration service
Effortless , no special skill set or coding required. A complete Freshservice to Kapdesk data migration tool.
Freshservice to Kapdesk
Your best tool for Freshservice to Kapdesk data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just decide on what data you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the new platform and enjoy the magic happening.Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost essential customer service information.Effortless procedure
No need to worry about scripting or constantly watch each piece of info moved.
Just link your source and target, tick what you need to migrate and let the Migration Wizard do the rest for you.
Data maintenance
Your information migrates complete and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our staff members have access to your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks it will be possible to select what goes where, when it starts, and in what order.
Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer priority
As a data import service provider, we aim to offer the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Freshservice to Kapdesk
Strong security of your data
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Kapdesk.Next
Maintained connection between object and people
When migrating your data from Freshservice to Kapdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Kapdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Kapdesk work
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Prepare
Sign up and go to our migration service.
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Connect Freshservice
Select and connect your Freshservice service desk with HDM.
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Connect Kapdesk
Give access to your Kapdesk account.
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Describe your business needs
Let us understand precisely what parts of your migration you need to fine-tune
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Have your needs estimated
We'll investigate your case and send you with a price range and a scope of tasks.
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Migrate from Freshservice to Kapdesk everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Kapdesk import
Our staff would be more than happy to perform a personalized migration if you have specific demands.
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