Freshservice to Issuetrak
migration service
Smooth , no special expertise or programming required. A complete Freshservice to Issuetrak data migration tool.
Freshservice to Issuetrak
Your best tool for Freshservice to Issuetrak data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just choose customer info you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and observe the miracle happening.Record completion
Migrate your help desk data in full to make sure that no ticket is missing vital customer support details.Automated migration
Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.
Connect the help desks, select records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections untouched.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we created a tool that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
Simple & effective
In only a couple of clicks it is possible to pick what goes where, when it goes, and in what order.
Our developers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service first
Outside of producing great customer service, we always aim to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from Freshservice to Issuetrak
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Issuetrak.Next
Maintained relation between object and people
When migrating your data from Freshservice to Issuetrak we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Issuetrak
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Issuetrak work
-
Prepare
Sign up and go to our migration wizard.
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Link Freshservice
Select and link your Freshservice support desk with HDM.
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Connect Issuetrak
Grant access to your Issuetrak account.
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Outline your requirements
Let us understand precisely what components of your migration you would like to adjust
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Have your preferences estimated
We shall research your case and send you with a price and a scope of tasks.
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Migrate from Freshservice to Issuetrak all data
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Issuetrak import
Our staff would be more than happy to run a custom migration in case you have particular needs.
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