Freshservice to HESK
migration service
Trouble-free , no special skill set or coding required. A complete Freshservice to HESK data migration tool.
Freshservice to HESK
The best Freshservice to HESK tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on the records you need to transfer and start the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the new platform and see the wonders happening.Data structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing vital customer service information.Effortless process
No need to worry about scripting or continuously control each record transferred.
Just attach both platforms, choose what you need to take to a new database and allow the tool deal with the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their previous connections maintained.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
Information is everything which is why we designed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Data mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks it will be possible to choose what goes where, when it goes, and how.
Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.
Good service first
Apart from producing great customer service, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from Freshservice to HESK
Strong safety of your records
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in HESK.Next
Sustained link between object and people
When migrating your records from Freshservice to HESK we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to HESK work
-
Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Freshservice to HESK.
-
Link Freshservice
Complete the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.
-
Link HESK
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
-
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to HESK all data
Once everything's tested, choose a quiet time with the least load on the support department and begin migrating from Freshservice to HESK.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your HESK import
Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…
Data Migration 101
Top Benefits of Cloud Migration in 2019
Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…
Help Desk System Reviews
The 3 Reasons to Move from HESK to SysAid
Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…