Freshservice to HelpDesk
migration service
Effortless , no special expertise or coding required. A complete Freshservice to HelpDesk data migration instrument.
Freshservice to HelpDesk
Your best tool for Freshservice to HelpDesk data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just decide on the records you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new platform and see the miracle happening.Record completion
Migrate your help desk data in full to make certain that no ticket is missing essential customer service details.Effortless procedure
No need to worry about coding or continuously watch each piece of info moved.
Just attach your source and target, pick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have see your passwords or other information.
You can be certain with HDM no hacker attacks will take place.
You control the process
Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Simple & effective
In just a couple of clicks it will be possible to choose the data arrangement, when it starts, and in what order.
Our tech engineers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer priority
As a migration service provider, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshservice to HelpDesk
Strong security of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in HelpDesk.Next
Maintained association between object and people
When migrating your data from Freshservice to HelpDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to HelpDesk work
-
Prepare
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Freshservice to HelpDesk.
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Connect Freshservice
Fill in the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
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Link HelpDesk
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
-
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to HelpDesk all data
Once everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Freshservice to HelpDesk.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your HelpDesk import
Our staff would be more than happy to run a personalized migration in case you have specific demands.
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