Freshservice to Groove
migration service
Effortless , no special expertise or coding required. A complete Freshservice to Groove data migration instrument.
Freshservice to Groove
Your best tool for Freshservice to Groove data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just pick what data you need to transfer and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and enjoy the wonders happening.Record completion
Move your help desk records in full to make certain that no ticket has lost critical customer support details.Easy procedure
You don’t have to bother about scripting or continuously control each piece of info moved.
Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard deal with the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive how you expected.
Security is priority
You data is key which is why we created a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
You control the process
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer support services, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from Freshservice to Groove
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Groove.Next
Retained link between object and people
When migrating your data from Freshservice to Groove we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Groove work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Freshservice to Groove.
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Connect Freshservice
Complete the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link Groove
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Groove all data
Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from Freshservice to Groove.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Groove import
Our staff would be more than happy to run a personalized migration if you have special requirements.
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