Freshservice to Google BigQuery
migration service

Smooth , no special expertise or programming required. A complete Freshservice to Google BigQuery data migration tool.

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Your best tool for Freshservice to Google BigQuery data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and observe the wonders happening.
Record completion
Migrate your help desk records in full to make certain that no ticket has lost essential customer service information.
Simple and easy procedure

No need to worry about coding or continuously watch each record transferred.

Just attach both platforms, choose what you want to migrate and allow the tool deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

Information is key which is why we created a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Freshservice to Google BigQuery

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Google BigQuery.

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Maintained association between object and people

When migrating your data from Freshservice to Google BigQuery we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Google BigQuery

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Google BigQuery work

  • Prepare

    Register and go to our migration wizard.

  • Connect Freshservice

    Choose and connect your Freshservice service desk with HDM.

  • Connect Google BigQuery

    Give the right to access your Google BigQuery account.

  • Clarify your requirements

    Let us understand precisely what components of your migration you would like to tweak

  • Get your preferences estimated

    We shall research your application and send you with a the overall cost and a scope of work.

  • Migrate from Freshservice to Google BigQuery all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Google BigQuery import

Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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