Freshservice to Gemini
migration service
Effortless , no special expertise or coding required. A complete Freshservice to Gemini data migration software.
Freshservice to Gemini
Your best tool for Freshservice to Gemini data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Just choose what data you need to migrate and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and enjoy the miracle happening.Record completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer support information.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as possible.
Link the platforms, pick records, click ok, and you’re done!
Data dependency
Your information migrates complete , you can take our word.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees can access to your credentials or other information.
You may be certain with HDM no hacker attacks are possible.
Record mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we strive to deliver the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshservice to Gemini
Strong safety of your information
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in Gemini.Next
Sustained relation between object and people
When migrating your data from Freshservice to Gemini we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to Gemini
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Gemini work
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Prepare
Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Freshservice to Gemini.
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Link Freshservice
Fill in the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.
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Connect Gemini
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Gemini all data
When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Freshservice to Gemini.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Gemini import
Our staff would be more than happy to run a custom migration if you have special needs.
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