Freshservice to Front
migration service
Smooth , no special skill set or programming required. A complete Freshservice to Front data migration tool.
Freshservice to Front
Your best tool for Freshservice to Front data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Simply choose the records you need to migrate and start the transition right away.Simple transition process
No tech expertise required. Just select what data will go to the target system and see the miracle happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer service information.Automated migration
Scared that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool simple to use as possible.
Connect the help desks, select data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
Information is key which is why we created a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and how.
Our tech engineers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Outside of providing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Freshservice to Front
Strong privacy of your information
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Front.Next
Retained connectivity between object and people
When migrating your data from Freshservice to Front we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to Front
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Front work
-
Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Freshservice to Front.
-
Link Freshservice
Fill in the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.
-
Link Front
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
-
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Front everything
When everything's validated, determine a quiet time with the least load on the support department and begin migrating from Freshservice to Front.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Front import
Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…