Freshservice to FocalScope
migration service
Effortless , no special expertise or programming required. A complete Freshservice to FocalScope data migration instrument.
Freshservice to FocalScope
Your best tool for Freshservice to FocalScope data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just choose the records you need to migrate and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new system and see the miracle happening.Record completion
Transfer your help desk info in full to make certain that no ticket is missing essential customer support details.Effortless procedure
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just link your source and target, choose what you need to migrate and allow the Migration Wizard deal with the rest for you.
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our staff members can see your credentials or records.
You may be certain with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In only a couple of clicks it is possible to choose what goes where, when it goes, and how.
Our tech engineers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we work to offer the most effective migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Freshservice to FocalScope
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in FocalScope.Next
Sustained connection between object and people
When migrating your data from Freshservice to FocalScope we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to FocalScope work
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Prepare
Sign-up and go to our migration software.
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Link Freshservice
Pick and link your Freshservice support desk with HDM.
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Connect FocalScope
Grant the right to access your FocalScope account.
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Clarify your needs
Let us understand precisely what parts of your migration you wish to modify
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Get your requirements estimated
We'll research your application and send you with a price and a scope of work.
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Migrate from Freshservice to FocalScope everything
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your FocalScope import
Our staff would be more than happy to run a personalized migration in case you have specific needs.
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