Freshservice to DualDesk
migration service
Trouble-free , no special know how or coding required. A complete Freshservice to DualDesk data migration tool.
Freshservice to DualDesk
The best Freshservice to DualDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just choose what data you need to migrate and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the new system and enjoy the miracle happening.Data structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing critical customer support information.Effortless process
You don’t have to bother about scripting or constantly watch each record moved.
Just attach your source and target, choose what you want to migrate and allow the tool do the rest for you.
Data maintenance
Your information comes complete , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our employees can access to your credentials or other information.
You can be certain with HDM no hacker attacks will take place.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.
Guided migration
If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we aim to deliver the most effective migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Freshservice to DualDesk
Strong security of your information
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in DualDesk.Next
Maintained relation between object and people
When migrating your records from Freshservice to DualDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Freshservice to DualDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to DualDesk work
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Get ready
Register and go to our migration tool.
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Link Freshservice
Select and link your Freshservice service desk with HDM.
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Connect DualDesk
Give access to your DualDesk account.
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Explain your needs
Let us know exactly what aspects of your migration you want to fine-tune
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Get your needs estimated
We'll investigate your case and send you with a total price and a scope of tasks.
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Migrate from Freshservice to DualDesk all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your DualDesk import
Our team would be more than happy to perform a custom migration in case you have special needs.
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