Freshservice to Deskpro
migration service
Effortless , no special expertise or programming required. A complete Freshservice to Deskpro data migration software.
Freshservice to Deskpro
Your best tool for Freshservice to Deskpro data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply pick the records you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target solution and see the magic happening.Record completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.Easy process
You don’t have to bother about scripting or continuously control each record moved.
Just link your source and target, tick what you need to migrate and allow the Migration Wizard do the remainder.
Data dependency
Your customer info comes unite and we mean it.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our staff members have see your credentials or records.
You may be certain with HDM no data breaches are possible.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
Simple & effective
In only a couple of buttons to press you will be able to choose what goes where, when it goes, and how.
Our tech engineers took user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service supplier, we strive to offer the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Freshservice to Deskpro
Strong security of your data
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Deskpro.Next
Maintained connectivity between object and people
When migrating your data from Freshservice to Deskpro we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to Deskpro work
-
Prepare
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Freshservice to Deskpro.
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Connect Freshservice
Fill out the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.
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Connect Deskpro
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Deskpro everything
When everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from Freshservice to Deskpro.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Deskpro import
Our staff would be more than happy to run a customized migration in case you have specific requirements.
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