Freshservice to DeepDesk
migration service

Smooth , no special know how or programming required. A complete Freshservice to DeepDesk data migration instrument.

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Your best tool for Freshservice to DeepDesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose what data you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing essential customer service details.
Automated migration

Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool accessible as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

Data maintenance

Your customer info comes unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members have see your credentials or records.

You may be certain with HDM no data breaches will take place.

Data mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to select what goes where, when it goes, and how.

Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we work to offer the best possible migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Freshservice to DeepDesk

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in DeepDesk.

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Sustained relation between object and people

When migrating your data from Freshservice to DeepDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to DeepDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to DeepDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and connect your Freshservice support desk with HDM.

  • Connect DeepDesk

    Grant the right to access your DeepDesk account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you want to tweak

  • Have your requirements estimated

    We shall research your case and send you with a total price and a scope of work.

  • Migrate from Freshservice to DeepDesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your DeepDesk import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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