Freshservice to Database
migration service
Extremely easy , no special skill set or coding required. A complete Freshservice to Database data migration instrument.
Freshservice to Database
The best Freshservice to Database tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to migrate and start the transition when comfortable.Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and observe the miracle happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing essential customer service details.Automated tool
Afraid that you’ll need special skills to migrate your info? Worry not as we ensured that our tool user friendly as it can possibly be.
Connect the help desks, pick records, click ok, and you’re done!
Data maintenance
Your information comes unite and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our staff members have see your passwords or records.
You can be sure that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to pick the data arrangement, when it goes, and in what order.
Our developers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a data import service provider, we work to offer the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Freshservice to Database
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Database.Next
Retained association between object and people
When migrating your records from Freshservice to Database we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Freshservice to Database work
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Get ready
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Freshservice to Database.
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Connect Freshservice
Fill in the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
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Link Database
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Database all data
Once everything's tested out, determine a quiet time with the least load on the support staff and start migrating from Freshservice to Database.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Database import
Our team would be more than happy to perform a customized migration in case you have specific requirements.
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