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Freshservice to CS for SharePoint
migration service

Smooth , no special skill set or programming required. A complete Freshservice to CS for SharePoint data migration tool.

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Your best tool for Freshservice to CS for SharePoint data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on customer info you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the target platform and observe the wonders happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing critical customer service information.
Simple and easy procedure

No need to worry about scripting or constantly watch each record transferred.

Just attach your source and target, tick what you need to migrate and allow the Migration Wizard deal with the remainder.

Data maintenance

Your customer info comes unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have access to your credentials or other information.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to pick what goes where, when it starts, and how.

Our software took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we aim to deliver the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Freshservice to CS for SharePoint

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in CS for SharePoint.

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Retained association between object and people

When migrating your data from Freshservice to CS for SharePoint we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to CS for SharePoint work

  • Prepare

    Sign up and go to our migration software.

  • Opt and connect your Freshservice service desk with HDM.

  • Connect CS for SharePoint

    Give the right to access your CS for SharePoint account.

  • Describe your requirements

    Let us understand precisely what aspects of your migration you need to modify

  • Have your needs estimated

    We will investigate your case and send you with a price range and a scope of work.

  • Migrate from Freshservice to CS for SharePoint all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CS for SharePoint import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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