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Freshservice to Conversocial
migration service

Effortless , no special know how or programming required. A complete Freshservice to Conversocial data migration instrument.

More details

Your best tool for Freshservice to Conversocial data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just pick what data you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer support details.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.

Attach the platforms, select data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we designed a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to select what goes where, when it goes, and how.

Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Freshservice to Conversocial

Castle gates

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Conversocial.

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Maintained connectivity between object and people

When migrating your data from Freshservice to Conversocial we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Conversocial

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Freshservice to Conversocial work

  • Prepare

    Sign up and go to our migration software.

  • Pick and link your Freshservice support desk with HDM.

  • Connect Conversocial

    Grant the right to access your Conversocial account.

  • Describe your business needs

    Let us know exactly what elements of your migration you want to fine-tune

  • Have your needs estimated

    We will research your application and get back to you with a total price and a scope of work.

  • Migrate from Freshservice to Conversocial all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Conversocial import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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