Freshservice to ConnectWise
migration service
Effortless , no special knowledge or coding required. A complete Freshservice to ConnectWise data migration software.
Freshservice to ConnectWise
Your best tool for Freshservice to ConnectWise data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply choose customer info you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the magic happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost essential customer service information.Automated migration
Scared that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.
Link the platforms, pick records, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you left it.
Security is priority
You data is key which is why we designed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
You’re in charge
Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In just a few buttons to press it is possible to pick the data arrangement, when it goes, and in what order.
Our software considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from Freshservice to ConnectWise
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in ConnectWise.Next
Maintained relation between object and people
When migrating your data from Freshservice to ConnectWise we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Freshservice to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Freshservice to ConnectWise work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Freshservice to ConnectWise.
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Link Freshservice
Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
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Connect ConnectWise
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to ConnectWise all data
Once everything's tested out, determine a quiet time with the least load on the support team and begin migrating from Freshservice to ConnectWise.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your ConnectWise import
Our staff would be more than happy to run a customized migration if you have specific needs.
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