Freshservice to Comm100 Help Desk
migration service

Trouble-free , no special skill set or coding required. A complete Freshservice to Comm100 Help Desk data migration software.

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The best Freshservice to Comm100 Help Desk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply pick the records you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target solution and see the wonders happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer service details.
Easy procedure

No need to worry about coding or constantly watch each piece of info moved.

Just link both platforms, pick what you want to migrate and allow the system do the rest for you.

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you left it.

Security is paramount

Information is key which is why we developed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Freshservice to Comm100 Help Desk

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Comm100 Help Desk.

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Retained association between object and people

When migrating your records from Freshservice to Comm100 Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Freshservice to Comm100 Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Freshservice to Comm100 Help Desk work

  • Get ready

    Register and go to our migration service.

  • Connect Freshservice

    Choose and connect your Freshservice support desk with HDM.

  • Give access to your Comm100 Help Desk account.

  • Express your requirements

    Let us know what aspects of your migration you wish to tweak

  • Get your requirements estimated

    We shall analyze your case and send you with a price and a scope of tasks.

  • Migrate from Freshservice to Comm100 Help Desk everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Comm100 Help Desk import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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